Your audience is bigger than your customer service team. An AI chatbot answers every visitor to your website, at any hour, from your information, then books a meeting in your calendar and adds the lead to your CRM. Never miss an opportunity again because no one was there to answer.
Try it now: this website uses our own agent. Ask it a question in the chat bubble at the bottom right of this page.
From visitor to meeting, straight into your CRM
A visitor who is interested at 10 p.m. on a Sunday shouldn't have to fill in a form and wait for a callback. The agent takes the conversation all the way to the meeting:
- It answers and qualifies — It answers the visitor's questions, understands their needs and collects useful information: name, contact details, company, project, timeline.
- It books the meeting — It offers the open slots in your calendar, the visitor picks one, and the meeting is confirmed on the spot, with the invitation sent to both sides.
- It feeds your CRM — It creates or updates the lead's record in your CRM, with their contact details, needs and a summary of the conversation.
- It notifies your team — The right person receives the request with the full context and arrives at the meeting already knowing what it's about.
The result: more meetings, less manual data entry, and no lead lost between a form and an email.
More than an FAQ
Most chatbots just recite an FAQ. Ours is a true AI agent, connected to your reality:
- Answer from your information — Products, services, policies, opening hours, procedures: the agent draws on your website and your documents. When it doesn't know the answer, it says so instead of making something up.
- Look up your systems in real time — Product availability, order or file status, open time slots: it fetches up-to-date information from your inventory, CRM or calendar (see checking your product availability).
- Act for the visitor — Take an order, record a request or a registration: the agent carries the request through, within the limits you set.
- Answer in the visitor's language — French, English, Spanish or any other language: the agent automatically replies in the language of the person writing.
The benefits for your organization
- 24/7 service — Evenings, weekends, holidays: your visitors get an immediate answer, even when your offices are closed.
- More meetings booked — A visitor who gets an answer and a meeting right away takes action instead of looking elsewhere.
- An up-to-date CRM, with no data entry — Every lead lands in your CRM with their contact details, needs and the conversation summary. Your sales team has nothing left to retype.
- Fewer repetitive calls and emails — Routine questions are handled by the agent, and your team focuses on the requests that need them.
- A monthly report on what your visitors are looking for — Every month, a report summarizes the conversations without identifying visitors: most requested topics, unanswered questions, trends. You adjust your website, your offering and your content accordingly.
- Fast deployment — Projects like this are delivered in a few weeks, from analysis to launch.
Who is it for?
- Retailers and distributors — Product availability, orders, returns, hours and locations.
- Service businesses — Service descriptions, eligibility, quote requests, appointment booking.
- Associations and organizations — A public agent to inform the public and recruit new members, and a members-only agent (see our AI agent for associations and nonprofits).
- Organizations that serve the public — Programs, services, forms and procedures explained simply, at any hour.
Easy to install, in your colours
- On any website — The chatbot is added with a single line of code. For WordPress sites, our plugin lets you choose the pages where it appears.
- Your brand — Title, welcome message and brand colours.
- A conversation that follows the visitor — The history is kept from one page of your site to the next: visitors continue their conversation as they browse.
One agent, many channels
Start with your website, expand later. Once the agent is in place, you open it to other channels as your needs grow:
- Voice — An AI receptionist that answers every call, 24/7: your customers speak directly to the agent, even with a local accent, and get an answer on the spot, never voicemail.
- Text messaging and WhatsApp — For customers who prefer to write from their phone, and for your mobile employees.
It's always the same agent, with the same knowledge base, the same access to your systems and the same rules. Nothing to rebuild, and no new development to pay for each channel.
A turnkey solution, developed here
Netcoder handles the project from analysis to hosting: we define with you what the agent needs to know, look up and do, we integrate it with your existing systems and we provide ongoing support.
Our platform is designed and operated by our team in Montreal. It's not a generic chatbot assembled from third-party tools billed per conversation: you have a single point of contact, from the first message to the integration with your systems. You decide what content the agent uses, what data it can look up and what actions it is allowed to take.
Would you like your website to book meetings and feed your CRM, 24/7? Let's talk about your project: book a meeting or write to us for a quote.